About the Great Ocean Road Coast and Parks Authority
The Great Ocean Road Coast and Parks Authority (the Authority) was established on 1 December 2020 to deliver better protection and management of the iconic coast and parks of Victoria’s Great Ocean Road.
In partnership with Traditional Owners, our role is to manage, protect, rehabilitate and foster resilience of the natural, cultural and heritage values of coastal Crown land and marine waters along the Great Ocean Road.
As a public land manager for the Great Ocean Road coast and parks, we manage a wide variety of public land from National Parks to coastal beaches to town foreshores. We also lead visitation policy and planning for the scenic landscapes along the Great Ocean Road to manage visitation and provide a great visitor experience.
All revenue raised through our commercial endeavours is reinvested into the coast to ensure the Great Ocean Road region can be enjoyed now and for generations to come.
In the Accommodation Services Team for the Great Ocean Road Coast & Parks Authority, we pride ourselves on being the region's largest accommodation provider, offering exceptional experiences to over 800,000 visitors annually. With our 10 self-managed coastal Caravan Parks and the iconic Cape Otway Lightstation, we invite you to be part of a team that helps create memories in one of the most breathtaking locations in Australia.
We’re looking for a passionate, hands-on Lightstation Attendant to join our vibrant team at the Cape Otway Lightstation. As an integral member of our team, you’ll enjoy variety in your day and the opportunity to make a real difference in the visitor experience. This is a truly diverse role that blends customer service, hospitality, and essential site maintenance:
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Housekeeper: You’ll take pride in maintaining high standards of cleanliness across the public spaces, amenities, and accommodation. You’ll also have the chance to contribute to light building maintenance, ensuring the site runs smoothly for our visitors.
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Ticket Sales Assistant: Be the welcoming face of the Lightstation! You’ll play a key role in delivering outstanding customer service, ensuring visitors have everything they need to make the most of their time at this beautiful landmark.
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Café Assistant: Combine your love for hospitality with your passion for great service by supporting our café operations, helping provide an unforgettable experience for visitors who come from near and far.
Why Join Us?
- Work in Paradise: Your work environment will be at one of the most scenic locations on the Great Ocean Road, surrounded by stunning beaches and nature.
- A Role with Variety: No two days are the same! Enjoy a balance of customer interaction, practical tasks, and the opportunity to be a true ambassador of the Lightstation.
- Team Spirit: Join a close-knit, supportive team that’s passionate about providing top-notch service and creating memorable experiences for our visitors.
If you’re ready to contribute to this world-class destination and work in a dynamic, beautiful environment, we’d love to hear from you!
What We’re Looking For?
We’re searching for a dynamic, customer-focused individual with a passion for providing outstanding service and an eagerness to contribute to a world-class visitor experience. To thrive in this role, you should bring:
- Relevant experience in the Tourism or Hospitality sector
- A proven track record of delivering excellent customer service with a friendly, approachable demeanor
- Hands-on experience in Housekeeping or commercial cleaning, ensuring spaces remain inviting and tidy.
- experience using cleaning chemicals safely and safe manual handling knowledge
- First Aid Certificate (desirable, but not essential)
- Barista certificate (desirable, but not essential)
Skills & Abilities:
- The ability to communicate with a wide range of visitors in a welcoming and professional manner
- A proactiveness to problem-solving and tackling challenges head-on
- Strong time management and organisational skills, ensuring tasks are completed efficiently
- Flexibility and willingness to be part of a passionate, high-energy team
- Basic food preparation skills to assist with café duties
- A solid understanding of OHS procedures
- The ability to work independently with integrity and a commitment to quality
If you’re a versatile team player with a knack for customer service, a love for the hospitality world, and a drive to deliver exceptional experiences, we want to hear from you!